Here is a list of many of the things that commonly prevent people from getting credited for the offers that they do.
-Your computer does not accept cookies
This is EXTREMELY important. Cookies are small files that are sent to
your computer by the websites that you visit. They follow what you do on
those websites, and in this case, report back to the advertiser's
server when you have completed an offer. So if your computer does not
allow cookies to function, the advertiser does not know when you have
completed the offer. The first thing you should do is check the privacy
settings in Internet Explorer. (We recommend using IE.) Click Tools,
then Internet Options, then the Privacy tab. You should see a slider
bar. Drag the slider bar so it displays Accept All Cookies as your
privacy setting. Then click the Advanced tab and UNCHECK "Override
automatic cookie handling", if it is checked.
You will also want to check and make sure that if you have any virus
protection programs such as McAfee, Norton, Symantec, etc, or spyware
protection software such as Spy Sweeper, that these programs are not
blocking third-party cookies. Check the help files of your particular
program to learn how to turn off cookie blocking.
-You have already filled out similar offers (or the same offer) on another site
Some types of offers limit how many similar offers you can complete -
such as surveys from the same network group. If you have already
completed similar offers on another site, or have completed the same
offer on another site, you may not be able to get credit here for it.
Additionally, some survey companies only allow a certain number of
surveys to be filled out per physical address or phone number.
-You are using an email address with banned words
You should NOT use any email address that has the word "spam" or any obscenities in it.
-You are using Netscape, Firefox, or the AOL browser
We recommend using Internet Explorer - some people have had success
with Firefox, but IE is recommended. Netscape and the AOL browser are
NOT recommended and you may have problems with your account if you use
-Your computer is on a firewalled or protected network
If you are using a computer on a network (such as a work or public
computer) you may be behind a firewall that you are not aware of which
is blocking cookies. Only use personal computers on a dedicated IP.
-You are using a dial-up accelerator
Using a dial-up accelerator is a big no-no. Most of the time you will
not be able to access the site at all. If you can, it will often get in
the way of crediting because it alters your IP address such that the
advertiser cannot track it. Do not use a dial-up accelerator while using
-You have already clicked on the offer several times, either on this
site or another, or have completed a large number of related offers in a
short time span
The advertisers are trying to prevent fraud by limiting the number of
times that a single IP address can get credit for related offers. This
is to ensure that people cannot simply use bot programs to fill out
surveys for them. It is also advisable to NOT use a form-filling program
such as RoboForm - the speed at which you go through pages is also a
factor used in determining whether the survey was filled out by a real
person or not.